Salt & Sol FAQs | Coastal Artwork Questions Answered

Frequently Asked Questions (FAQs)

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

At this stage Salt&Sol focusesexclusively on curated coastal art collections. However, we're working onoffering personalisation in the future. Join our mailing list to be the firstto know.

We ensure that every canvas print, framed print and floating frame is delivered ready to hang, complete with high-quality picture wire for effortless installation. Our durable, heavy-duty picture wire is carefully selected to provide maximum strength and stability, ensuring your artwork stays securely in place on your wall for years to come. We use premium, flexible steel wire, designed to handle a variety of wall mounting setups while preventing sagging or damage. Each frame is professionally fitted with secure D-rings and high-tensile picture wire, allowing you to easily hang your artwork straight out of the box—no extra hardware required. Whether it’s a statement canvas print, a sleek floating frame, or a classic framed print, our expert craftsmanship guarantees a professional, gallery-quality finish that’s both stylish and practical. Enjoy peace of mind knowing your artwork is not only visually stunning but also engineered for durability and easy display.

We specialise in coastal-themed wall art including abstract ocean scenes, beach photography, aerial prints, minimalist watercolour art, and textured shoreline-inspired works.

We offer:
• Stretched canvas prints
• Framed prints (natural timber, black or white)
• Floating frame canvas
• Rolled canvas & fine art paper prints
All are produced with archival inks and premium substrates.

Production takes 2–4 business days.Delivery time frames depend on your location — please refer to our Shipping Policy above for details.

Yes! Pickup is available from either Noosa or Perth studios. You’ll be notified when your order is ready for collection.

Yes, please visit our shipping prices page for detailed international delivery costs. We happily ship all over the world. Alternatively, once you place an order and select the overseas destination, the website will automatically calculate the delivery cost before you’re charged. We deliver to most countries globally—if you can’t see your country listed at checkout, please contact us directly and we’ll help organise your order.

Yes — provided the total length of the parcel is under 80cm. Larger pieces will require a street address.

We use a combination of Australia Post and premium courier services. Larger artworks are typically sent via courier. You’ll receive tracking details once your order ships.

If you’ve authorised the courier to leave the parcel, they’ll leave it in a safe place. Otherwise, you may receive a calling card or be directed to a local collection point.

As each print is made to order, we unfortunately do not offer refunds or exchanges for change of mind. If your artwork arrives damaged, please email us within 24 hours so we can organise a replacement.

Don’t worry — all our parcels are fully insured. Please take photos of the damaged packaging and product, and contact us at info@saltandsol.com.au within 24 hours. We’ll send out a replacement as soon as possible.

Please contact us immediately. If your order hasn’t been dispatched yet, we can usually fix it. If it has already shipped, you may be liable for re-delivery costs.

We don’t charge GST, what you see is what you get, there are no hidden costs or fees. It’s all about great wall art prints at great prices with zero fuss.

At Salt&Sol, each artwork is made to order with care and attention to detail. As such, we do not offer returns or refunds for change of mind or if the artwork is not quite what you expected. We encourage you to review your order details and size selections carefully before placing your order.
However, if your print arrives damaged, misprinted, or faulty in any way, we will replace it free of charge. Please notify us within 24 hours of delivery, and provide:
• Clear photos of the damaged artwork and packaging
• Your order number
• A brief description of the issue
Send this information to info@saltandsol.com.au, and we’ll arrange a prompt replacement.
As our artworks are custom-printed, we are unable to accept returns for incorrect sizing, colour discrepancies due to screen calibration, or general dissatisfaction. That said, we’re committed to customer satisfaction and will always do our best to resolve genuine concerns on a case-by-case basis.
If you have any questions about our Returns & Refund Policy, feel free to reach out — we’re here to help

For Australian orders, the largest size we offer as standard on the site for a stretched canvas print is 40 x 60 inches (102cm x 152cm) however if you need to go larger, let us know and we’ll see what we can do, we can print up to 140cm on the smaller side of the canvas by as big as you’d like to print. Please bear in mind that we are restricted by the width of the printer which is 60inches, we can, however, print as long as a roll of canvas! We are the home of quality wall art and canvas prints online and are always happy to answer any questions you may have about our service or products. Framed prints are a maximum length of 120cm. Overseas orders will be smaller.

A stretched canvas print weights a lot less than a framed print, this is one of the many advantages they have over framed prints, as many of our customers buy them as they want to hang them on their walls using non-destructive sticker hooks. Here is a basic guide for the sizes and weights.
• Small Canvas Print: 18″ x 12″ weights approximately 2kg
• Medium Canvas Print: 27″ x 18″ weights approximately 3kg
• Large Canvas Print: 30″ x 20″ weights approximately 5kg
• X Large Canvas Print: 45″ x 30″ weights approximately 6.5kg
• XX-Large Canvas Print: 60″ x 40″ weights approximately 7.5kg
**Add 1 to 2kg extra for paper framed and float framed

Email us anytime at info@saltandsol.com.au and we’ll do our best to help you out.