Frequently Asked Questions

Honest answers to the questions we hear most often about Salt and Sol canvas prints, framed prints and archival paper prints. Written by the team in our Noosaville and Booragoon studios. If you can’t find what you’re looking for, give us a call on 1300 632 332 or email info@saltandsol.com.au.

1. What sizes do you offer?

Salt and Sol prints come in three shape ratios so they suit any wall. Our square (1:1) range runs 30x30cm, 40x40cm, 60x60cm and 80x80cm. Our standard rectangular (3:2) range runs 30x46cm, 46x69cm, 60x90cm, 76x112cm and a hero size at 102x150cm. Our classic rectangular (4:3) range runs 30x40cm, 46x61cm, 61x81cm, 81x110cm and 107x134cm. All sizes are available in landscape or portrait orientation where the artwork allows. The smallest piece we sell is 30x30cm; the largest single panel is 102x150cm. For huge feature walls, several artworks are offered as diptychs or triptychs to give a finished width well over two metres.

2. How are your canvases printed and stretched?

Every Salt and Sol canvas is printed here in Australia on heavyweight 380gsm matte cotton-poly canvas using archival pigment inks. After printing the canvas is hand-stretched over a solid kiln-dried timber bar frame at 38mm depth, then the back is sealed and a sawtooth or D-ring hanger is fitted. Corners are folded in a clean hospital-style finish so the edges look tidy from every angle. The result is a gallery-wrap canvas print that arrives ready to hang straight from the box — no extra framing required. Production is done in small batches so each print is colour-checked before it ships.

3. Do you offer framed prints as well?

Yes. Along with stretched canvas, we offer two framed options. Our Framed Print uses a slim shadow-line moulding around an archival paper print in a choice of oak, black or white. Our Floating Frame option wraps a stretched canvas inside a separate timber outer frame so the canvas appears to float about 8mm clear of the moulding — a clean, more contemporary look popular in newer beach houses. Archival Paper Print is also available unframed if you want to take the print to your own framer. Frame colours and stocks can shift slightly with availability, so check the dropdown on each product page for what’s in right now.

4. Where are you located?

Salt and Sol is an Australian business with two studios. Our primary studio is at Unit 2 Industrial Lane, 170 Eumundi-Noosa Road, Noosaville QLD 4566, where most printing, stretching and packing happens. Our second studio is at 30/70 Norma Road, Booragoon WA 6154, which handles WA orders and bigger format work for Perth customers. Both studios are working studios rather than retail galleries, so visits are by appointment. You can reach us on 1300 632 332 for either location, or email info@saltandsol.com.au.

5. How long will my order take?

Production runs three to five business days from the time you order. Once the print is packed it ships from the closest studio to you — Noosaville for east-coast orders, Booragoon for WA orders — which keeps transit times short. Most metro deliveries arrive within five to nine business days from order date. Regional and rural addresses generally land between eight and twelve business days. If you need a print for a specific date (a housewarming, a styled photo shoot, a gift), email us before you order and we’ll let you know if it’s realistic.

6. Do you ship Australia-wide?

Yes — every state and territory, including Tasmania and the Northern Territory. We ship from whichever studio is closer to the delivery address. Standard shipping is included in the price for most sizes. The very large sizes (102x150cm and the 107x134cm panel) ship in a custom-built crate to protect the corners, so a delivery fee may apply for remote addresses; this is shown at checkout. We don’t currently ship internationally — Salt and Sol is for Australian homes.

7. What’s the difference between gallery-wrap canvas and a framed canvas?

A gallery-wrap canvas is stretched so the image continues over the edges of the timber frame, leaving the print itself as the finished outer surface — no moulding, just canvas. It’s the most relaxed look and tends to suit modern beach houses, kids’ rooms and casual living. A framed canvas (our Floating Frame) sits the stretched canvas inside an outer timber frame with a small reveal gap, giving the print a more defined, polished look that works well in formal lounges, Hamptons-style entries and bedrooms. Same artwork, two different visual weights. Pick the gallery-wrap for laid-back rooms and the floating frame when you want the artwork to feel like a finished piece.

8. How should I care for a canvas print in a beach house?

Two things age a canvas print faster than anything else: direct sun and salty humid air. Keep the print off any wall that gets hours of direct afternoon sun — UV will fade the pigments over years, even with archival inks. Dust it gently every couple of weeks with a clean dry microfibre cloth (never spray cleaner directly onto the canvas). If you live close to the ocean and the air feels constantly salty, give the print a wider dust circulation by leaving a small gap behind it rather than pressing it flat against the wall. Our care guide has the full rundown.

9. Can I return or exchange a print?

If your print arrives damaged in transit, send us a photo within 14 days and we’ll replace it free of charge — that’s on us. For change-of-mind returns, we accept the print back within 14 days of delivery as long as it’s in original condition and original packaging; you cover the return freight and we refund the print value. Custom sizes and personalised prints aren’t returnable for change of mind because they’re made specifically for you. If a colour looks different to what you expected on screen, please contact us before returning — sometimes it’s a monitor calibration issue we can talk through.

10. Are the prints fade-resistant?

Yes. We print with archival pigment inks rated for around 100 years on canvas and around 75 years on archival paper, when displayed in normal indoor conditions away from direct sun. “Archival” means the pigment particles are encased in a resin shell rather than dye-based — they don’t bleach the way old supermarket photo prints do. In a typical Australian living room out of direct sun, you should expect the colours to hold for decades without noticeable shift. Bathrooms and beach-side outdoor patios are harder environments and we’d recommend the canvas option there over framed paper.

11. Can I order a custom size?

For most artworks we can quote a custom size within the same shape ratio as the original — for example, sizing a 3:2 image up between 60x90cm and 102x150cm. We can’t crop a square image into a long landscape without losing key parts of the composition, so custom sizing stays within the artwork’s natural ratio. Email a screenshot of the product page along with the size you need to info@saltandsol.com.au and we’ll come back with a quote and a production timeframe. Custom orders are paid in full upfront and aren’t returnable for change of mind.

12. How do I hang a large canvas safely?

For our 60cm, 80cm and 81cm sizes a single picture hook rated to 7kg into a stud or solid wall plug is plenty. From 102x150cm up, hang it from two hooks spaced about a third of the canvas width apart, both into studs or proper masonry anchors — never into plasterboard alone. The canvas itself is light, but a knock from a vacuum or a kid can tear it off a single hook. If you’re hanging above a bed or sofa where movement is likely, use a French cleat — it spreads the load across a longer span of wall. For renters, 3M Command strips work for sizes up to 60x60cm only.

13. What’s the difference between archival paper and canvas?

Archival paper prints use a heavyweight 310gsm matte fine art paper — denser detail in shadows, slightly more saturated highlights, and a smooth surface that reads as “framed photograph”. Canvas is textured, the print sits inside the weave, and the look is softer and more painterly. For photographic work — drone beach shots, long-exposure ocean, black and white — paper usually wins. For painterly artwork — botanicals, surf abstracts, watercolours — canvas usually wins. Both options are offered on every Salt and Sol artwork so you can pick whichever finish suits the room.

14. Do you have a payment plan?

Yes. Afterpay and Zip are both supported at checkout on any order over $100 — four equal instalments, interest-free if you pay on time. Apple Pay, Google Pay, all major credit cards and PayPal are also accepted. For very large multi-print orders (full-room styling, holiday-home fit-outs), we can invoice directly with 30-day terms — email info@saltandsol.com.au with a sketch of what you’re after and we’ll set it up.

15. Can I see a print in person before I buy?

Both studios hold a rotating selection of around 40 in-stock prints across canvas, framed and paper. The Noosaville studio (Unit 2 Industrial Lane, 170 Eumundi-Noosa Road, Noosaville QLD 4566) is open by appointment Monday to Friday. The Booragoon studio (30/70 Norma Road, Booragoon WA 6154) is also by appointment. Book a slot by calling 1300 632 332 or emailing info@saltandsol.com.au. If you live too far from either studio, we can post out a small sample of the canvas weave and the paper stock so you can feel both before deciding.